West Shield Agents - Training

About this course

The West Shield Agents Training Program is designed to equip team members with the skills, knowledge, and confidence needed to represent West Shield with professionalism and care. This training covers the core responsibilities of an agent, emphasizing safety, communication, and empathy while working with clients and families.

Course curriculum

1.

Training for Onboarding Agents

2 lessons

  • 1
    Welcome to the West Shield Team! 🚀 lesson poster

    Welcome to the West Shield Team! 🚀

  • 2
    West Shield New Hire training lesson poster

    West Shield New Hire training

2.

Ongoing Training for Agents

18 lessons

West Shield Agents - Training logo

West Shield Agents - Training

The West Shield Agents Training Program is designed to equip team members with the skills, knowledge, and confidence needed to represent West Shield with professionalism and care. This training covers the core responsibilities of an agent, emphasizing safety, communication, and empathy while working with clients and families.

Free

41 members